How do I place an order?

Fill out our order form, we will be in touch and discuss the design details. Once everything is confirmed and payment is received printing will begin.

Do I have to pay in full?

YES! NO PRINTING OR DESIGN WORK WILL BEGIN UNTIL PAYMENT IS RECEIVED IN FULL

What is the standard design size?

Standard design size is 9 x 12, if you would like something larger and or multiple print areas additional fee will be added.

Can you print on the back/sleeves?

Yes! we can place your design virtually anywhere on the garment you like.

I have a design in mind but I can’t draw, what can I do?

We can design for you! Fill out an order form or email us at printing@soundwavesprinting.com

How long does it take to ship?

Please allow 5-7 Business days for standard orders to be shipped out. Orders over 50 pcs allow up to 14 business days to be shipped out.

Is there a FREE SHIPPING code?

Yes! All orders over $100 ship free using code FREESHIPPING at the moment, Free Shipping only applies within the U.S.

Do you ship international?

Yes we do!

I’m local, can I pick up?

We currently offer local pickup/drop off at little to no cost

I want to order bulk shirts for my brand, can I order a sample first?

Yes you can! The sample shirt must be purchased in full.

Do you have a minimum?

No!

Returns and Refunds?

Due to orders being custom made, all sales are FINAL. We do not accept returns or exchanges nor issue refunds. 

Defective item?

If your prints are damaged/defective upon arrival, please reach out to us within 48 hours of receiving your order for revision. If the error is on our end, we will reprint and reship your order at no additional cost to you. If your order is returned to us due to incorrect address, you will need to pay shipping again for your order to be reshipped.

Please note low quality/incorrect submission files are not subject to reprint. You would have to place a new order & submit the correct files as we discuss this before printing.

A “pretreat” stain will not count twords a defective item, throw it in the wash and it will go away.

If you decide you no longer want the design that does not entitle you to a refund